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1 Rookie
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14 Posts
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434
May 1st, 2008 06:00
How does EmailXtender handle encrypted documents?
Hi, I was hoping someone may be able to help with this query?
We will be archiving some emails with encrypted attachments. The encryption takes place at the client side and having done some testing, we are naturally still able to search on the "from", "to", "subject" and body of the email - as this remailns unencrypted. And as expected the words in the document are not indexed and therefore cannot be searched for.
My question is:
Could you tell me how EX handles this encrypted data? I.e. does EX recognise that the data is clearly random encrypted data, in which case it doesn't index it. Or will it index the encrypted characters? ... @%$$%$%#
Many thanks in advance
Mark
We will be archiving some emails with encrypted attachments. The encryption takes place at the client side and having done some testing, we are naturally still able to search on the "from", "to", "subject" and body of the email - as this remailns unencrypted. And as expected the words in the document are not indexed and therefore cannot be searched for.
My question is:
Could you tell me how EX handles this encrypted data? I.e. does EX recognise that the data is clearly random encrypted data, in which case it doesn't index it. Or will it index the encrypted characters? ... @%$$%$%#
Many thanks in advance
Mark
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jskoecher
2 Intern
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204 Posts
0
May 1st, 2008 08:00
welcome to the forum. - To my understanding EX recognizes an encrypted email and hence does not index the information at all (e.g. body or attachment).
If you run an archive search using EmailXtender Search from Outlook or Notes (whatever client you are using), in this tool encrypted messages are indicated as a letter with a red question mark "Identifying Non-Indexed Content in Search Results".
As an Admin search, you can even select to only "show encrypted" search results (meaning "Identifying Non-Indexed Content in Search Results").
Have a look at ExSearchGuide.pdf that comes along EmailXtender.
Regards, Jochen.
RKatwal
2 Intern
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600 Posts
1
May 1st, 2008 17:00
To my understanding EX can recognise encrypted messages if its running with full EX license, but it will not recognise if its in EX Archive Edition. (reference Ex Install guide Chapter ,1 page 28)
As mentioned in another post above, EX Search guide has most of the information about how one can search Encrypted Messages. (Chapter 3, page 20 to start with)
Similar options apply to attachments with passwords (e.g. ZIP files).
Regards.
Raj