Does location of journaling mailbox(es) have impact on shortcut speed?

Anuj is right. The EX server establishes a MAPI connection to the Exchange server and does the shortcutting... this MAPI connection can even be different from the MAPI profile you fetch your emails with from your journaling mailboxes.

You seem to have a large number of Exchange servers or information stores? You could run multiple shortcut tasks at the same time, e.g. against different servers. As the shortcut task obviously works "linear", you could only speed up the process but having multiple simultaneously.

Regards,
Jochen.

EMC support services suggested running only two shortcut tasks at one time, although you CAN set more.

We will be running 5 at once with 20 users in each, in an attempt to catch up with our shortcutting duties.

Thanks.

Just compare performance while runnign one shortcut task against runnign 5 on different mailbox stores at a time. Though it is different but if you have multiple mailboxes in one task, it shortcuts then one by one rather than working on different mailboxes at the same time.

I just want to know if multiple tasks would run simultaneously or get quequed one after another.

Thanks