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7622
October 4th, 2018 05:00
Alert severity change
Hi,
I want to change the alert severity in smarts for the tickets generation, I understand that we need to change the config fils for that but I'm not sure if I'm trying t0 degrade the alert also that means from 1 to 3 for few devices ,will just changing the changes in file do that or there is any other way to do that?
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simi1989
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October 24th, 2018 07:00
Hi Yes it's fixed now.. Thanks a lot for your help
simi1989
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October 24th, 2018 07:00
Thanks for you help
hassam31
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October 15th, 2018 09:00
Hello,
Thank you for contacting SMARTS Support. I believe your query was answered in SR # 12416966. Can you confirm if that is indeed the case?