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April 8th, 2022 08:00

Unable to access Appliance Web UI after fresh install

Hello all,

Following my fresh installation using the downloaded Hyper-V APPLIANCE .vhd, i completed the initial config wizard and succeesfully logged in with root user. It says Secure Connect Gateway is accessible at https://servername:5700/SecureConnectGateway. All the ports are opened fine as it is a reinstall of the same server with the new 5.10 version.

I thought that was it, but obviously something is not right, i am not able to access the WEB UI on port 5700. I checked the troubleshooting steps and everything looks fine.

What should i do now please ?

Thank you very much

Eric Soli.

5 Posts

April 8th, 2022 09:00

I did found what was missing. The documentation is clearly innapropriate. I had to follow the SRS Release 3.38 guide to correctly configure the network part. I had no DNS or gateway configured.

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