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October 16th, 2024 09:15

Testing case creation

Hello all,

I have installed the SCG application and added a few PowerEdge iDRACs.

Also I have installed ISM agents on the servers. The devices are shown as connected and their monitoring is enabled in SCG. So they seem to be fine. 

Now I need to ensure if the automatic case creation works as expected when a hardware fault occurs. 

Is there any way to do that without breaking the hardware?! 

I found that it's possible in iDRAC to trigger a test alert like FAN0001 which will be displayed in the iDRAC alerts / logs. But nothing was shown on SCG. 

Thanks for your help 🙌

Moderator

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4.4K Posts

October 16th, 2024 14:45

Hello,

 

You should be able to Test event this way:

Log into the DRAC go to: configuration > system settings > Test Event
In the input box CPU0012 , then hit Test

If that doesn't work, confirm you have it configured.

Secure Connect Gateway 5.x — Virtual Edition User's Guide:

Integrate Secure Connect Gateway with your TechDirect account page 54

Configure SNMP v3 settings page 59

Configure automated tasks page 65

https://dell.to/3YopKup

 

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