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May 22nd, 2013 16:00

Failed policy check. OID,TrapID,and EventID is null.

when hard drive Failed  on DELL R720XD, case creation did not work.

OME got HDD fail alert, but I can not see it in DSA logs.

T0xPHOMEScheduler_Worker-23 AlertFilter DEBUG Message=[Filtering AlertID=-2147474495EnterpriseOID=TrapID=0EventID=]
T0xPHOMEScheduler_Worker-23 AlertFilter DEBUG Message=[Alert -2147474495 failed policy check. Source=  EventID=  TrapID=0]

What's happen......

May 29th, 2013 08:00

Hi,

Any update on this? Were you able to attach the logs?

Thanks,

-Prabhat

May 23rd, 2013 03:00

Hi!

Can you please upload the SupportAssist log file? We need to take a look the log to analyze this further.

Thanks,

-Prabhat

May 23rd, 2013 12:00

Where can I upload it ?

May 23rd, 2013 22:00

Hi,

While responding to this thread, go to Options tab (next to Compose at the top of this screen) and select "CLICK TO ADD". Hope this helps.

Thanks,

-Prabhat

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