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February 28th, 2019 21:00

Can someone give me a summary of what all it can do?

Hi,

We currently use OME in our data center.  The only thing we use it for is to alert us when a server is having a problem or some kind.  (E.g. bad hard drive, bad PSU, etc).

I just found out about SupportAssist Enterprise and am wondering if I should look into that instead.  Some of out servers are on the Dell warranty and we have some older ones that are on a 3rd party warranty so that obviously wouldn't work to create dispatches and things.  Can SAE send us emails when it detects a problem like we currently do with OME?  Can it do other things that OME can't?

I don't want to redo everything if we won't get any benefit out of switching, but if there are compelling reasons to do so, I'll give it a look.

Thanks.

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