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5 Posts
0
621
December 26th, 2007 11:00
RecoverPoint Continuous Remote Replication (License upgrade)
I'm upgrading our license file and the path given by the documentation isn't correct.
I'm not that familiar with this website (1st time using it actualy) I was told to:
go to
//powerlink.emc.com
and navigate to
Support > Downloads and patches > 'select the appropriate product'
hopefuly this is an easy one.
Thanks!
I'm not that familiar with this website (1st time using it actualy) I was told to:
go to
//powerlink.emc.com
and navigate to
Support > Downloads and patches > 'select the appropriate product'
hopefuly this is an easy one.
Thanks!
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julieg1
2 Intern
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305 Posts
0
December 26th, 2007 14:00
?
Julie Gibson
Forums Admin
eVOGT
5 Posts
0
December 26th, 2007 14:00
I think my PowerLink account isn't tied to my site, or something, i've emailed licensing@emc.com to try and resolve it.
I think i jumped the gun on this post.
eVOGT
5 Posts
0
January 3rd, 2008 09:00
after several emails here's EMC's offical answer for my situation.
"I'm sorry but that paper is not correct in those instructions in the case of Recover Point software. Please call the technical experts at the numbers below and request to speak directly with the Recover Point software technician.
Thank you.
U.S. 1-800-782-4362 (800-SVC-4EMC),
Canada 1-800-543-4782,
Other World Areas ++1-508-497-7901"
SureshThirumala
60 Posts
0
August 24th, 2010 10:00
Hello,
Greeting for the day.
Do you have the license problem now? If yes, revert back to me and i will help you out. Thank you.
Cheers!!!
Suresh Thirumalaisamy
Technical Support Engineer
Worldwide Technical Support - Virtualization Technologies Support Group
Office Hours: Tue-Sat, 21:00 to 04:00 hrs EST
Phone : (US Tollfree)1-800-782-4362 || Extn 25083
Email : Suresh_Thirumalaisamy@emc.com