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Shahbaz.ahmad

1 Rookie

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5 Posts

275

January 8th, 2025 06:05

Unable to Access iDRAC After Reset

I have forgotten the iDRAC IP address. I ran an IP scanner and reset the iDRAC using the front-side button by pressing it for 16 seconds, which caused the iDRAC to reboot. However, after that, I tried the default IP address, 192.168.0.120, but I was unable to access it. Please help me reset the IP address

DELL-Rey G

3 Apprentice

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1K Posts

January 10th, 2025 16:34

The R740xd idrac switches to DHCP by default when factory reset. I blv it gets 0.0.0.0 if no dhcp address is recvd. You can try this to connect to it from the front panel if you dont want to reboot the system:

000130077 : https://www.dell.com/support/kbdoc/en-us/000130077/poweredge-how-to-use-the-idrac-direct-feature

fyi, this wont work if you disabled the front port, but its enabled by default:
Note: On the server, you can enable or disable the iDRAC Direct USB Port using the system BIOS. Navigate to System BIOS > Integrated Devices. 

Rey
#Iwork4Dell

(edited)

Dell-Martin S

Moderator

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3.5K Posts

January 8th, 2025 16:51

Hi,

a 16-second press of the iDRAC's front-panel button initiates a factory reset, reverting its IP address to the default (usually 192.168.0.120). Since you can't access it at that address, several things could be wrong:

  • Incorrect Default IP: The default IP might not be 192.168.0.120 for your specific iDRAC model. Check your server's documentation for the correct default.
  • Network Connectivity: Ensure your computer and the server are on the same network segment. A simple ping to the server's management network interface might help confirm this.
  • DHCP: The iDRAC might be configured to obtain an IP address automatically via DHCP. Check your DHCP server's lease information to see if it assigned an IP to the iDRAC.
  • Firewall: Firewalls on either your computer or the server could be blocking access to the iDRAC's default port (typically 443).
  • Reset Incompletely: The reset might not have completed successfully. Try powering down the server completely, waiting a few minutes, and then powering it back on.
  • Cable Issues: Verify the network cable is properly connected to both the server and your computer.

To proceed, please tell me:

  1. iDRAC Model: What is the exact model of your iDRAC?
  2. Server Model: What is the model of the server?
  3. Network Configuration: Are you using DHCP or a static IP address for your server's management network?

With this information, I can offer more specific troubleshooting steps.

Shahbaz.ahmad

1 Rookie

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5 Posts

January 9th, 2025 05:27

@Dell-Martin S​ 

  1. iDRAC Model: iDrac 9 Express
  2. Server Model: PowerEdge R740xd  
  3. Network Configuration: static IP address

DELL-Young E

Moderator

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5.1K Posts

January 9th, 2025 09:16

Hello, can you acess idrac? How To Access The PERC BIOS for iDRAC | Dell US

What do you see?

Respectfully,

Shahbaz.ahmad

1 Rookie

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5 Posts

January 9th, 2025 14:33

@DELL-Young E​ 

Sir without restart any solution please

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