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1 Rookie

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20 Posts

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December 22nd, 2021 14:00

Quadro P400 won't work in PowerEdge R220, Code 12 error

I want to use a Quadro P400 in my Poweredge R220 for DeepStack object detection. I ordered the pcie riser, installed it then my p400 and booted up the R220. Getting the R220 to start was a bit weird as I had to unplug the R220 then plug it back into power then it would boot up. Then I installed the quadro drivers and rebooted.

Windows sees the P400 but the driver won't work, it says "This device cannot find enough free resources that it can use. (Code 12)"

I checked the system BIOS and the pcie port is enabled and I don't see any other settings that could be the cause.

Anyone have any ideas?

OS is Windows Server 2019 Standard, CPU is an E3-1220 v3, has 8GB of 1600Mhz RAM, idrac7 enterprise and dual broadcom nics.

1 Rookie

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20 Posts

January 6th, 2022 08:00

I got the GPU working by reinstalling windows using legacy boot rather than UEFI. No idea why that was the reason but it works. Hurrah!

Moderator

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5.1K Posts

December 22nd, 2021 21:00

Hi, thanks for choosing Dell. However I'm afraid R220 doesn't support GPU cards. Hope this helps and have a good one.

 

 

Moderator

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3.8K Posts

December 23rd, 2021 05:00

Hello,

yes if the server doesn't support GPU cards you can issue to the one you are encountering.

As Dell support we cannot help more, but let see other customers had a similar behaviour.

Thanks

Marco

 

1 Rookie

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20 Posts

December 23rd, 2021 05:00

Sorry but that is utterly ridiculous. If I go into Device Manager and disable and enable the card it works just fine but that's not a solution.

1 Rookie

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20 Posts

December 24th, 2021 09:00

I posted this same question on another forum and a user suggested that there could be a power limiter on the PCIe slot. Supposedly the R320 has a limit of 25W on its PCIe slot and the user suggested that might be the case as well for my R220. Could anyone confirm this?

4 Operator

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2.9K Posts

December 24th, 2021 12:00

Hello,

 

I've seen nothing that would indicate this limit. The manual makes no mention of such a limit and I'd expect to find it there.

1 Rookie

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20 Posts

December 24th, 2021 12:00

Oh well, hopefully I can find another use for this R220, maybe as a backup target for proxmox or something.

4 Operator

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3K Posts

December 25th, 2021 02:00

I believe it is same for R220 where max 25W only supported for PCIe slot.

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