4 Posts
0
892
March 20th, 2022 14:00
Hard disk 0kb sas ssd and can't creat raid
Dear sirs
Please help me for my hard disks this part number for third party ssd 7.68tb Seagate xs7680se70114
Please help me for this problem
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4 Posts
0
892
March 20th, 2022 14:00
Dear sirs
Please help me for my hard disks this part number for third party ssd 7.68tb Seagate xs7680se70114
Please help me for this problem
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DELL-Young E
Moderator
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5.1K Posts
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March 22nd, 2022 17:00
Hi but the part you mentioned is not from Dell, meaning I can't be of help this time. we are sorry.
DELL-Joey C
Moderator
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3.9K Posts
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March 20th, 2022 20:00
Hi @yemencit,
You might be facing an incompatibility issue with the drives and server. What is the server model? Are these drives Dell certified drives that contain DPN#? You will have communication issue with the drives, backplane and PERC is the drives does not contain Dell firmware. Have you tried updating the PERC firmware?
yemencit
4 Posts
0
March 21st, 2022 07:00
hi
I update bios and PERC FOR THE last version but not working please check pictures
DELL-Erman O
Moderator
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2.8K Posts
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March 21st, 2022 07:00
Hi, it is very likely that you are experiencing an incompatible SSD issue. When I look at the images you shared, I see that the part number, serial number, hardware vendor, and manufacturing date information are not recognized. There may be a problem because it is a non-certified part. Maybe by doing your backplane update, you can update the parts that can be done in the sas-chain.
yemencit
4 Posts
0
March 22nd, 2022 14:00
I try update biso and PERC raid for last version but not working can you help me to update hard disk firmware