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June 14th, 2017 07:00

Is Roxio 12.1 supported on the Precision Tower 3620?

We've been using Roxio 12.1 for years on our workplace Optiplex computers to burn discs. For the first time, we have a shipment of Precision desktops, but I'm getting an error when running the setup.exe: Unable to install Roxio Creator Starter. This software can only be installed on a 1,M,Dell* system.

I assume the Cyberlink suite is now the standard, but if there is a way to install Roxio, our employees are more familiar with it.

Thanks!

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18 Posts

June 14th, 2017 08:00

I've tried installing from disc and copying the disk to the hard drive, both with the same error when clicking on the setup file. Windows 10 "1703" 15063.413.

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18 Posts

June 14th, 2017 09:00

Old disc for Optiplex.

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