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August 18th, 2012 05:00

V525W won't print!

hi,

I have a brand new V525W printer.  I have installed everything as per the instructions but the printer will only deliver blank pages.!

I have followed all the troubleshooting advice, including cleaning and aligning, but it is still not resolved.

The ink cartridges are brand new and installed correctly.  No error messages appear - in fact, it just seems that the ink is not reaching the printer head.

Can anyone help me!!!???

Regards,

Ron

9 Legend

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30.3K Posts

August 18th, 2012 10:00

Ron,

 

Try reading...

Troubleshooting Setup for the Dell 525w and 725w AIO Inkjet Printers

 

and

Troubleshooting Print Quality for the Dell V525w and V725w AIO Inkjet Printers

 

Are there lips on the Dell Series cartridges? If yes, are they in the proper position?

 

 

Rick

 

 

2 Posts

August 19th, 2012 03:00

Rick,

Thanks so much!  The printer was indeed still set to Manufacturers test mode, found within the Printer Quality troubleshooting page...

We did not come across this is in the User Guide or indeed the website support pages.

Excellent - thank you!!

Regards,

Ron

9 Legend

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30.3K Posts

August 19th, 2012 10:00

Ron,

 

Glad you got it working! :emotion-21: Thanks for posting back.

 

Take care,

 

 

Rick

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