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August 16th, 2014 17:00

Trying to install Dell 1710n printer and looking for driver for Windows 8.1 on an Inspiron 15R 5537

Same as above

2 Intern

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276 Posts

August 18th, 2014 07:00

Hello Puppyg1rl,

Thank you for posting to the forum. The 1710n does not have Windows 8/8.1 drivers, nor are there any plans to release any due to the age of the unit. Your best option is trying to use the Windows 7 drivers in compatibility mode using the instructions below. 

http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=us&l=en&s=dhs&docid=589554

http://www.dell.com/support/home/us/en/19/product-support/product/dell-1710n/drivers

Regards,

Joseph E

[tag:iworkfordell]

1 Message

August 28th, 2014 20:00

I am having the same issue. I was able to download the drivers, but not the utilities so my printer still won't work. Any suggestions?

2 Intern

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276 Posts

September 3rd, 2014 09:00

Hello Robin,

Thank you for posting to the forum. I am assuming by utilities you mean the toner/printer management software? You do not need those to run the printer, just the basic driver.

Regards,

Joseph E

[tag:iworkfordell]

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