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1 Rookie
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26 Posts
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10913
October 21st, 2014 12:00
DELL V515W ALL IN ONE AGAIN
Good evening,
Now i have another problem with this printer. Now paper is feeding, but when printer is
aligning, paper does not come out and is jam.
Is this rollers is not working well or other kind of thing?
Can any one give a solution, because i am wasting expense ink with printer align?
Caridad
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PudgyOne
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30.3K Posts
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October 23rd, 2014 10:00
Caridad,
Look in the area where the paper leaves the paper tray. Maybe try a vacuum cleaner to make sure all little pieces are removed.
Not sure if this unit has a duplex unit, but look at the back of the printer and see if there are two tabs. If yes, press them and remove the duplex unit and make sure all little pieces are removed.
Rick
PudgyOne
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30.3K Posts
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October 27th, 2014 17:00
Caridad,
Try the solution below. If this does not work, I'll walk you through reinstalling the printer. Is the printer using the usb cable or the wireless adapter?
Windows 7, if you have Internet Explorer 11 installed, it causes printing issues with Dell V Series printers.
Removing IE11, reverts your system back to IE10 and the problem goes away.
The other option is to turn off the balloon tips for the printer.
Start, control panel, devices and printer, your printer, printing preferences, advanced, more options. Tell it to never show. The problem with this setting is you cannot tell if you're low on ink, printer jams, Etc.
Rick
Clemart
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October 27th, 2014 17:00
Good evening Rick,
Thank you one more time for your help.
I tried a hair dryer of vacuum cleaner, and now printer is printing.
I saw a little piece of paper between rollers, i think air of hair dryer removed it.
I have a question about dell printer home launch. When i click it says no compatible
printers are installed. If when i switched to Windows 7 dell printer home worked well,
and now is not compatible. I selected in properties run in compatibility mode with
windows 7, but still samething.
Have a pretty night,
Caridad