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November 9th, 2015 08:00

Dell V305 installation issues

Hi!

I really need some help please. I'm installing my mom's old printer onto my laptop and it keeps coming up with an error. 

I've installed the V305 software and am using a cable to set up the network connection. It said my security key was invalid so I changed it and that error went away but now it just keeps telling me that it can't connect to the network.

I've cleared the network info from the printer, changed my SSID, changed the wireless mode and channel and done the obligatory shut down and restart of the printer and laptop numerous times but the error keeps appearing. 

I don't know what to do as I want to use the printer wirelessly but I've run out of ideas!

Thanks,

hannah

4 Posts

November 11th, 2015 08:00

Hi all,

I've managed to set it up with the PIN method.

Thank you all for your help.

Hannah

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17.7K Posts

November 9th, 2015 08:00

 hannahwj84,

You can click the link below for information setting up your printer on the network.

V305 Manual

V305 Drivers Download- Choose your installed OS before downloading Driver.

Installation instructions

                                    Download: 1. Click Download File, to download the file. 2. When the File Download window appears, click Save or Save this program to disk and click OK. 3. If the Download Complete window appears, click Close.
Install: 1. Locate the file and run un-zip to un-compress the file. 2. Run setup.exe and follow the on-screen installation instructions.

4 Posts

November 9th, 2015 10:00

DELL-Jesse L,

Thanks for getting back to me. I've downloaded and the file and run the setup but got the same error message.

"Connection failed. Your printer could not connect to your wireless" etc,

Thanks,

Hannah

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30.3K Posts

November 9th, 2015 13:00

Hannah,

Try this procedure and see if the printer installs.

First run Delete Print Jobs to remove any stuck print job in the queue.

Disconnect the printer.

Hit the Windows key and the x keys at the same time, programs and features, your printer, uninstall.

Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal

Download the Vista 32-bit drivers for Windows 7, 8, 8.1 and 10 32-bit or the Vista 64-bit drivers for Windows 7, 8, 8.1 and 10 64-bit.

On the printer, click on the wrench. Look for reset the wireless adapter back to factory settings and reset it. You'll then have to setup the printer like it's new, on all systems.

Install the Vista drivers in the Vista Compatibility mode you’ll get a message, the printer is not connected. Connect the printer at this time (powered on).

Links to the drivers can be found at…

Dell V305 & V305w All-In-One Printer owners thread (W7)

Remember virus programs and firewalls will block communications.

Rick

4 Posts

November 11th, 2015 07:00

Hi Rick,

This hasn't worked either - the vista drivers wouldn't open in compatibility mode so I did it through windows 7 and it installed but wouldn't connect.

Thanks,

Hannah

9 Legend

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30.3K Posts

November 11th, 2015 15:00

Hannah,

Glad you got it working! Thanks for posting back.

Take care,

Rick

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