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4 Posts
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2035
January 10th, 2014 15:00
Dell V 313 All-in-One Printer
Recently, our Dell V 313 All-in-One Printer will print only one run of a given command...the number of pages is immaterial. The next time when I want to print, the small printer icon appears, on the lower tab, the bar graph showing the start of the printing appear, just above, and the printer sounds as if it is starting to print, but only a couple of "grants," then a pause, then the printer shuts down, with the icon and bar graph disappearing from the screen.
The only way to have the printer print the next command is to close all files, power-off the printer and Restart the computer. As soon as the computer has been rebooted and the printer turned-on, without any further command, the printer begins to print the desired item.
I uninstalled the Dell Drivers and downloaded the Dell Drivers from the Dell official Website, to see if this action made any difference. I did not.
I will deeply appreciate any suggestions on how I can tweak our PC to eliminate this mysterious hang-up. Thank you.
Porzel
alan19531953
3 Posts
0
January 11th, 2014 09:00
The Dell printer system is incompatible with Internet Explorer 11. Uninstall this and revert to IE 10 and all will be solved. Not ideal but hopefully Dell of MS will come up with a better solution.