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3PedalRacer

6 Posts

16734

March 18th, 2014 20:00

Dell A940 stopped after loud bang

I have never had a problem with this printer until now. I started to print a page and it started as usual only to make a loud bang. At that point thepower light and screen went out. I have cleaned the encoder strip and the chrome cartridge. When I unplugged the power supply and then plugged it back up it tries to start but has a low buzz/humming sound and nothing else. Any help would be great as I purchased several new ink cartridges for the A940. Thanks in advance!

PudgyOne

9 Legend

 • 

30.3K Posts

March 19th, 2014 10:00

3PedalRacer,

Please read the second thread at...

Cleaning the encoder strip (Loud bang from printer carriage)

Please do this when you have plenty of time and patience.

Rick

dro0102

2 Posts

March 28th, 2014 22:00

Hi:

I did a lot of research on the ac adapter.  You cannot buy a new one at this time since the printer is pretty old.  

I got mine from 4elec.com.  The owner was very nice and assured me that I was going to be happy with my purchase.  I ordered the part (Delta ADP-25FB AC Adapter) on Monday and received it today, so I was happy with the service and the packaging (he did a great job with the packaging).  

You may also check Amazon, and Ascendtech.us but they are both more expensive.  

IsaiahJones

105 Posts

March 19th, 2014 01:00

The error and the unusual sound could be from the encoder strip.

From what I researched, it's good that you cleaned the encoder strip and cartridge. You can proceed by plugging in the printer and turning its power on.

After that, you must open the cover to allow the cartridge carriage to stay on the center.

Pinch the encoder strip on the left-hand side of the cartridge carriage using a dry and lint free cloth. Afterwards, you can pull your fingers across it towards the left-hand side of the printer.

Finally, remove the power brick for 1 minute to reset any error messages that the printer is getting.

Good luck, I hope you will  soon be using your newly purchased ink cartridges for your A940. :emotion-1:

dro0102

2 Posts

March 28th, 2014 18:00

Hi: I had a similar situation about a week ago with my Dell A940 printer. In my case, I was scanning a document. The printer stopped scanning in midstream, and then went completely dead. I tried unplugging it and plugging it back on, and all I heard was a low humming noise. So, I turned the printer around, and discovered that the low humming noise was coming from the ac adapter. When I removed the ac adapter, it had over-heated. Today, I received the ac adapter I ordered in the mail, and when I inserted it into the printer, the printer powered on and I was able to print. However, during the scanning process, I heard a weird noise so maybe I will not try scanning again. At least, the printer is still working. I hope this information is helpful to you.

3PedalRacer

6 Posts

March 28th, 2014 19:00

Where did you get your ac adapter? The only place I found them was on eBay. I try everyday to reset the encoder strip without any luck. I will try the ac adapter.

3PedalRacer

6 Posts

March 29th, 2014 09:00

Thanks for the info. I checked his website, but he is out of adapters. After comparing prices I ordered one from eBay. It was $10.00 cheaper than the others. Should have it by middle of next week. I will let you know if this fixes my problem.

3PedalRacer

6 Posts

April 2nd, 2014 19:00

After cleaning the decoder strip, it still didn't work. I purchased another power adapter and it fixed the power issue. Now when I tried to copy a page it prints the whole page black. What have I messed up checking everything?

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