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142315
December 18th, 2013 16:00
Dell A920 Printer Driver for Windows 8
Hi -
I've followed the instructions under other posts and installed the A920 Print Driver on my Windows 8, however, when printing there seems to be an issue in identifying the ink levels. The display window shows no ink and thus doesn't allow the print queue to proceed. Is there a remedy for this issue?
Thanks
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PudgyOne
9 Legend
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30.3K Posts
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December 19th, 2013 17:00
TheIndianBradPitt,
Try the procedure below...
First run Delete Print Jobs to remove any stuck print job in the queue.
Disconnect the printer.
Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.
Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal
Download the Vista 32-bit drivers for Windows 8 32-bit or the Vista 64-bit drivers for Windows 8 64-bit. Install the Vista drivers in the Vista Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on).
Links to the patch/drivers can be found at...
Dell A920 All-In-One Inkjet Printer owners thread (W7)
Virus programs and firewalls will block communications. If you did not install any, then Windows Defender is the default. Try reading...
Allow Printer past Microsoft Essentials/Windows Defender
Rick
PudgyOne
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December 19th, 2013 07:00
TheIndianBradPitt,
Printer needs enough ink in the Dell Series 1 ink cartridges to stop the error message or the rpitner will not function.
Rick
TheIndianBradPi
3 Posts
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December 19th, 2013 14:00
Hi Rick,
The printer has enough ink as both cartridges are relatively new. I use the same printer with a Wins 7 laptop and the ink levels on that show sufficient for it to work when attached to that laptop.
When attaching to the Wins 8 laptop, the ink levels in the print dialogue box are "X"'d out. Subsequently not allowing the print job to proceed.
Please advise.
Thank you
TheIndianBradPi
3 Posts
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January 6th, 2014 21:00
Thanks for the assistance. Worked great.
PudgyOne
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30.3K Posts
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January 7th, 2014 08:00
TheIndianBradPitt,
Glad you got it working! :emotion-21: Thanks for posting back.
Take care,
Rick
dwierda
2 Posts
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January 12th, 2016 18:00
This worked for me today with Windows 10 to get the A920 printer working. Thanks!
PudgyOne
9 Legend
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January 13th, 2016 09:00
dwierda,
Glad you got it working! Thanks for posting back.
Take care,
Rick