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71549
November 2nd, 2014 09:00
C1765nfw Copy Issue: Printer always assumes I have legal size copies, even though I have defined the copy size as "Letter"...
C1765nfw always assumes I am making legal size copies, even though I have defined the copy size as "Letter" in the default copy settings. Paper tray default is also "Letter" and has 8.5 x 11 paper I get paper mismatch for every page as the C1765 is looking for legal size paper; and then have to clear/reset for each page that I copy (including multi page documents) How do I fix this?
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Achmed Proite
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January 21st, 2015 10:00
I just fixed this for a customer, and it was pretty simple. Somehow his default tray settings for the MPF were changed to legal. Try going to Tray Settings then MPF and change the default to letter. This fixed it in my case.
MMK_Dell
1 Message
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January 12th, 2015 07:00
I am having the same issue... C1765nfw always assumes I want to copy to Legal Size paper even through I have specified Letter in the copy options. I get a Paper Mismatch error each time. Any suggestion?
wellfleet
2 Posts
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June 8th, 2020 14:00
I'm having the same issue with printer assuming I have legal size copies...can't find tray settings and have gone thru menu several times???
wellfleet
2 Posts
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June 8th, 2020 14:00
I found tray settings under SYSTEM but the MPF will not change to LETTER.