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2 Posts
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58144
January 23rd, 2014 08:00
B2360d Drum Counter Reset
I have just replaced the drum in a B2360d and am now trying to figure out how to reset the drum counter.
Is this process similar to the 2330/2350's?
Does this unit automatically reset the drum counter when a new drum is installed?
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DELL-Arjun BV
78 Posts
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January 24th, 2014 09:00
Hello JTWISDOM
Replacing the drum should ideally clear the error. But if the error remains you can follow the same steps as 2330DN by opening the front door and press the cancel button(X) which will clear the error.
Please let us know if it worked.
Regards
jtwisdom
2 Posts
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January 24th, 2014 10:00
Thank you.
That confirmed what I had already experienced.
I just wanted to ensure that I did not need to reset the drum counter as a part of changing out the drum on this model of printer.
DELL-Arjun BV
78 Posts
0
January 24th, 2014 10:00
Thank you for your reply JTWISDOM.
We are glad to know we were able to answer your query.
Please reach out to us for any further help.
Regards