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50 Posts
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3164
March 28th, 2018 09:00
926 AIO Can I replace it with another 926 & not loose my fax history
Hi, still using my Dell 926 AIO with XP. My printer keeps giving me cartridge alignment error & when I replace them I get a 1203 error. I can get a NIB one but do not want to loose my fax history.
If I get another 926 AIO will I have to reload everything with the disc or should it run as is.
I tried different solution as to cleaning the cartridges, new cartridges. The new ones give me the 1203 error. At least with the old ones I get the alingment error but can still print. With the 1203 error I can't even print.
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gary7777
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April 3rd, 2018 14:00
Yes, you are right I did get my moneys worth. I just really like the simplicity of this printer. I use the fax all the time along with the scanner & copier. The 926 does it all very well, I did just now find 4 black & 1 color cartridge NIB for $50 locally, so that should last me until I find a new AIO. I use the fax & scanner for medical information.
Going to look outside of Dell for a new AIO
Regards Gary
jphughan
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14K Posts
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March 28th, 2018 10:00
I don't know of any printer that allows exporting its fax history and importing it onto a new device. If retaining your history is important to you, then although this won't help your current history, going forward you may want to look into switching over to a virtual fax solution like eFax or GreenFax. In those solutions, you get a fax number, but when people send things to it, it gets sent to you as an email attachment. When you want to send something, you upload a document from your PC or other device and supply the destination fax number, then eFax/GreenFax will send it to a real fax machine and it will appear to have come from your assigned fax number. You'd obviously cut down on paper and ink usage this way, and you can also send and receive faxes even while you're not at any particular physical fax machine. For some people, those benefits are a good enough reason to use these services all on their own.
gary7777
50 Posts
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March 28th, 2018 10:00
Thanks for the reply. I am going to try and see clean the heads again and see if I can find the sensor too and clean that. Not much on the 926 AIO. I was also wondering if I get another 926 AIO would I need to do a install or is the software I have on my computer OK seeing as it is the same model printer.
The saved fax files have to be some where, also going to look for them.
ejn63
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30.8K Posts
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March 28th, 2018 11:00
If the printer is on a network, it's very often possible to access the fax log through a browser -- if you know the IP address, try
http://192.169.1.2, etc.
You may be able to view/screen capture or export the log file.
PudgyOne
9 Legend
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30.3K Posts
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April 2nd, 2018 21:00
gary7777,
Did you try Staples or Office Max? You need Dell Series 9 ink cartridge(s). Not sure if Walmart sells them anymore.
Rick