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2 Posts
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18785
March 13th, 2013 02:00
1320c not quite printing
I have a networked 1320c which works fine apart from one thing - If a print is sent to the printer in its standby condition, it whirrs and clicks but nothing is printed and the job stays in the queue. Open the front door and close it again and the job then prints straight away. Then, while the printer is still off standby, further jobs print OK. There are no messages anywhere or odd warning lights - Anyone got any ideas??
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Prateek K
2 Intern
•
943 Posts
1
March 13th, 2013 05:00
Hi,
Welcome to the Community.
Please try a Factory Default reset on the printer :
2. Open the side cover.
3. While pressing the Continue and Cancel buttons at the same time, turn on the printer.
4. CONTINUE to PRESS and HOLD the Continue and Cancel buttons until ALL the indicators are turned on, then release the two buttons.
5. After the Continue, Error, and Ready/Data indicators go out, close the side cover.
The printer will:
* Initialize the non-volatile memory (NVM).
* Restart
* Prints the Printer Settings and Device Settings pages.
Prateek_K
#iworkfordell
dukeofearl61
2 Posts
0
March 14th, 2013 04:00
Thanks, that seems to get back to normal....
Prateek K
2 Intern
•
943 Posts
0
March 14th, 2013 05:00
Hi,
Thank you for your reply.
We are glad to know that the issue has been resolved for you.
Please let us know if you have any further queries.
Thanks and regards,
Prateek_K
#iworkfordell