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622
August 24th, 2022 15:00
Precision 7550 screen not working after restart
We have a Precision 7550 that the screen works in the bios and screen tests and when you first reimage windows, but once you restart the laptop after a windows install the screen shows the dell logo on boot up but then goes black and does not boot into windows. If I connect the computer to an external display, the external display shows and the laptop screen is not recognized. Any ideas on how to fix?
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DELL-Jesse L
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September 29th, 2022 03:00
Update = Resolved After DELL-Cares agent setup a part replacement.