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953

October 2nd, 2021 11:00

Precision 3561 not able to POST

- Tried D+Power button it cycles through all the colors but it does not boot. 

- When Power button pressed keyboard is blinking once

- When tried to remove flea power sudden flash of orange in the charging indicator

- Tried to go to boot screen it is not working

- M-BIST shows only 2 amber. (No entry for just 2 amber lights)

It is not even been 7 days from date of purchase. This is kind off frustrating and it is hampering my research as well. 

Community Manager

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56.9K Posts

November 9th, 2021 10:00

Update October 4, 2021 = After completing troubleshooting, a DELL-Cares agent setup service.

9 Legend

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12.6K Posts

October 2nd, 2021 11:00

Call Dell tech support. You have 30 days in which to return the system or you can ask for a replacement.

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