DELL 5530 Touchpad

Question

Please help! I need to disable the touchpad on my DELL 5530 Precision because I am using a USB mouse to navigate and the palm of my hand touching the pad causes unwanted effects. I cannot find any reference to the touchpad anywhere in the firmware or OS settings. I am using Windows11.

Thank you.

Seismo · Accepted Answer

Hi Ritika, Thanks for your personal response. Up to yesterday evening (in South Africa) I had the following (which I tested multiple times):   1) Under Settings > Bluetooth & devices > Touchpad, the option to toggle the touchpad on/off is not available. Only to set the sensitivity and NO disable switch. 2) When disabling (uninstalling the driver) the touchpad from Device Manager, the touchpad still works! Even after a reboot.   My DELL 5530 Precision is still under warranty, so I am reluctant to open the device to unplug the Touchpad connector. I am just surprised that in the Bios (I downloaded and installed the latest version) there is a way to disable the Touchscreen, but unfortunately not the Touchpad.   This morning I suddenly have quite a few more options available under 1), of which the Touchpad on/off switch is one of them. These new options were not available during the past week that I have been trying to disable the Touchpad. It seems there must have been a Windows 11 update during the night which made these extra settings available.   My Touchpad has now been disabled. Success achieved!   Thanks once again for attending to this issue personally, which is appreciated. Best regards, Seismo

DELL-Cares · Answer

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

Seismo · Answer

Thank you for your prompt response.

I have exhausted all possible solutions from DELL and the Internet and found no solution. Event a Bios update to the latest (a few days old) version did not address the problem. The Touchpad is not even mentioned in the Bios.

It seems that the only solution for me would be to open the 5530 Precision Laptop and physically disconnect the Touchpad. This Laptop was released three years ago and no software Enable/Disable switch can be found anywhere. This is a pity because I now have to place a physical barrier between my palm and the Touchpad to prevent the Touchpad from interfering with the mouse position.

Best regards,

Seismo

Seismo · Answer

Once again thanks for your prompt response. All your suggestions have been executed with negative results. Even your last suggestion: "If nothing works, then you can disable the touchpad from the Device Manager.... etc.", did not produce a positive result, even after re-booting. I'm sure this concludes our attempt to disable the Touchpad via software. Physically unplugging it is now the only option left.

Kind regards,

Seismo

Seismo · Answer

You are already doing a fantastic job with your prompt responses. Due to the fact that you cannot always duplicate the exact conditions of all queries, I cannot suggest any way that you can do better on what you are already doing. Keep up the good work.

Best regards,

Seismo

Neil in MA · Answer

Windows 11: Settings/Bluetooth & Devices/Touchpad  You can turn the Touchpad on/off.  You can also set it to be disabled when a mouse is plugged in.

Precision Mobile Workstations

DELL 5530 Touchpad

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