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February 7th, 2023 12:00

After Windows 11 22H2 update no sounds come from the browser

Hello, a Dell Mobile Precision 547 that in the last 2 weeks was updated to 22H2 (setup with and running Windows 11 from the beginning) has no sound from the built in speakers when played by either Chrome or Edge browsers.  Bluetooth sound works without issues from the browser, 

Have tried the following:

  • In Device Manager, removing the all 4 of the listed "Realtek SoundWire HW Audio Codec Device Driver" and reboot (tried 2 times);
  • Confirmed that the issue extends to two different Windows Profiles (a local admin login and the normal non-local admin login);
  • Chrome and Edge are up to date (Chrome was at 109.0.5414.120).

Unit is about 6 months old.  Sound works when using Teams, Zoom or when you adjust the windows volume control (i.e. you hear the ding as you increase / decrease the volume).

Look forward to what the community has to offer.  Thank you,

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