2 Posts
0
1122
October 24th, 2021 07:00
Precision 7810 + PCIe USB = won’t boot past DELL logo
Greetings folks -
I have a Precision 7810 in which I want to add some USB-C ports. I bought a commodity PCIe card and have had no luck getting the machine to boot past the DELL logo.
I have done ‘the usual’ - updated BIOS, different slots, different video card, returned card for new card, battery pull.
The machine powers up to the DELL logo, but never makes it to the ‘there are two drives here and here, hit ctl-I to go into configure’ screen. It just turns blank and sits there.
Can’t F2 or F12 into the BIOS / Boot configure.
Remove the card - boots just fine. Any thoughts?
No Events found!
Andy812
2 Intern
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202 Posts
1
October 24th, 2021 18:00
looks like the Intel security protection. take the board out, disable the "secure boot", put the board in, boot up, then enable the "secure boot" again.
if does not help, try the battery, or "OS recovery mode" witth he boot-fail counter. The secure boot should be disabled when upgrading anyway.
Bongo Herbert
2 Posts
0
October 25th, 2021 08:00
100% correct @Andy812 - thanks! It really wanted it to be re-enabled, post-card-insert, for things to flow well.
Very much appreciate the help and the new thing to add to my 'usual list of stuff' to check