2 Posts
0
632
March 3rd, 2022 12:00
Precision 3650 webcam audio input error
Hello,
i have 2 different usb webcams working perfectly in other Dell Optiplex 3020.
With a new Precision 3650 they have perfect video, but the audio input works jerky: i tried Windows 10 Recorder, OBS Studio, Gotomeeting, same problem.
Dell replaced my motherboard, same problem, verified also from Dell technician (so i'm not crazy).
Dell has replaced my entire pc, same problem.
All drivers are updated from Dell support site
I suspect some problem in a usb driver.
Does anyone else have a Precision 3650 and use usb webcams?
No Events found!
WillyCoyote
2 Posts
0
June 24th, 2022 19:00
[SOLVED]
Solution from Dell after 4 months, 1 motherboard and 1 new pc replacement: disable "Enable audio enhancements" (never modified, it's Windows default)
It means bug in driver, bypassed with this workaround.
Keiffy
1 Message
0
June 10th, 2022 05:00
Try turning off Dell Internal Speaker
alee001
2 Intern
•
125 Posts
0
June 13th, 2022 06:00
Refer my post may be solve your problem.
https://www.dell.com/community/Precision-Fixed-Workstations/Precision-3650T-audio-out-always-a-puff-sound/m-p/8157564#M9946