1 Rookie

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19 Posts

1514

February 28th, 2023 13:00

No bass sounds

Hello, After upgrading my T5810 from WIN7pro to WIN10pro the line output #10 connector of realtek sound (back tower location) does not produce low frequency sounds, but nevertheless, if I use the Headphone connector #10 (front tower location) the sound is fine.

According to the Support Assist installer all the software and drivers is up to date,

Please, any help?

Thank you!

Joan

 

9 Legend

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8.1K Posts

February 28th, 2023 21:00

Verify and if needed, install proper audio driver.  Anytime you plug in a device, Dell Audio popup will ask to confirm plugged-in device.  Selecting incorrect output speaker will lead to lack of bass ( such as internal speaker).

You can do the setup manually, first, launch the Dell Audio app (from tray icons area), then select speaker/headphone tab (from top), select speaker setup (from left) and making adjustment to speaker size, the larger the more bass sound you will get.

1 Rookie

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19 Posts

March 2nd, 2023 14:00

Precise diagnosis. The sound at the rear end connector is perfect!

Thank you

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