4 Posts
0
558
November 14th, 2022 07:00
mouse wheel click issues
Precision T5600
I recently purchased the dell premier multi device wireless keyboard and mouse - KM7321W.
It was working fine for a while, and everything still works fine except for the wheel side clicks. I updated my windows 10 software and it quit working. I've googled and tried to death - cannot fix. Please help.
No Events found!
RoHe
10 Elder
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45.2K Posts
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November 14th, 2022 12:00
How are this K+M connected to PC, USB, Bluetooth...?
Do you have the latest Dell Peripheral Manager (8-Nov'22) installed? Run that and see if you can set the mouse wheel side clicks the way you want...
dellio1010
4 Posts
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November 14th, 2022 07:00
Hi, thank you for the help. The document does not address my specific problems, and I've tried all the other general ideas. It is still not working.
Mary G
4 Operator
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20.1K Posts
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November 14th, 2022 07:00
See if this helps-- Dell KM7321W Premier Multi-Device Wireless Keyboard and Mouse Usage and Troubleshooting Guide | Dell US
rahulkashyap
1 Message
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November 14th, 2022 10:00
thanks its help me .. it working solve my problem
dellio1010
4 Posts
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November 14th, 2022 12:00
No, you are correct! I downloaded the most recent peripheral updates and it worked. thank you very much.
dellio1010
4 Posts
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November 14th, 2022 12:00
Hi, thank you for the response. They are connected via USB. I have the most recent software on windows and the device installed.
RoHe
10 Elder
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45.2K Posts
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November 14th, 2022 16:00
@dellio1010 - You're welcome. Glad to hear that the Peripheral Manager update solved the problem!