2 Posts
0
607
August 31st, 2022 12:00
Dell Precision 5820 Tower
I just ran an update and am now receiving an error message of 2 amber and 6 while lights. The error reportedly means a motherboard chipset error.
Does anyone know if the update is related to this error? Also, does this error message imply that the motherboard is bad or a component on it is?
Thanks.
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DELL-Jesse L
Moderator
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17.8K Posts
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September 1st, 2022 03:00
Update- Resolved it by doing a hard reset.
DELL-Cares
Moderator
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27.3K Posts
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August 31st, 2022 12:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
mazzinia_
4 Operator
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1.4K Posts
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August 31st, 2022 18:00
Hello,
what update did you install ?
JOcean
9 Legend
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12.6K Posts
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August 31st, 2022 19:00
The chipset is a component on the MB. If it is indeed having a problem then the cure is to replace the MB. But as @mazzinia has posted, which update did you install and was the system working properly up until that update? If it was a BIOS update that could be the source of the problem if the update failed at some point.
Ity
2 Posts
0
May 10th, 2023 03:00
same problem and it is not under warranty, is there any way to recover the bios?
Chino de Oro
9 Legend
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8.1K Posts
0
May 10th, 2023 13:00
To recover BIOS from hard drive:
To perform CMOS reset: