1 Rookie
•
2 Posts
0
878
June 8th, 2023 18:00
Dell Precision 3660 hard drive light blinks continuously
I have a new Dell Precision 3660, and the HDD light on the front blinks constantly.This is the 2nd one with the same behavior. Dell support does not have an answer. Even after booting it out of the box, and doing nothing, it will blink constantly. It has a 2TB NVme drive. I know these drives have a finite number or read/writes, so this concerns me.
I then went ahead and ran all windows and dell firmware updates. Even after completion, still the light is blinking.
Task manager shows 0% disk usage, but the light is still blinking.
Any feedback is appreciated!
No Events found!
The_G-Man
1 Rookie
•
2 Posts
0
June 10th, 2023 06:00
Dell pro support finally stated this is normal behavior for the Nvme in this system. Answers to your questions:
You can close this out since it was stated that this is normal. Thanks for your assistance.
DELL-Cares
Moderator
•
27.3K Posts
0
June 8th, 2023 18:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
Chino de Oro
9 Legend
•
8.1K Posts
0
June 10th, 2023 03:00
If Dell support has not resolve your issue by now, there is a couple of things you can do to check your system.
First, boot into BIOS and check activity light status. If no blinking, it ruled out hardware wiring and narrowed down the issue to OS controlled.
Second, you may try disconnecting the ethernet/network connection and checking if activity light stops blinking. If it does, it could have been performing a synchronization tasks for account settings or running a scheduled upload from network. If light doesn't stop blinking, it is narrowed down to a localized activity such as system scan. You can test with disabling Startup apps and/or Services, one of a time, until you find the cause.
Regarding your concern of unnecessary read/writes to your drive, you may try installing Crystal Disk Info and monitoring information of Total Host Reads and Total Host Writes. Tracking these information and they will tell you if any excessive read/writes was performed on your drive.
Beside the NVMe drive, check if you have any other storage in the system. As the blinking activity light would often coming from a SATA source
DELL-Cares
Moderator
•
27.3K Posts
0
June 10th, 2023 08:00
Thank you for the sharing the update.