3 Posts

468

July 8th, 2021 07:00

Powervault MD3800i email alerts

Hello,

 

We have 2 powervaults md3800i and we want to receive email alerts every 24h with the system state.

I have made the necessary configuration, when we press the "test" button all is working as we want.

If we close, the "powervault modular disk storage manager" application the powervault stop sending emails.

it is possible to configure the both powervault to send email without needed to have the application open ?

thank you for helping

 

Moderator

 • 

9.7K Posts

July 8th, 2021 13:00

It is required to have MDSM installed on the network. Also, I would suggest that you update the controller and drives firmware to current.
You can find the process to update the controller firmware here.

Moderator

 • 

9.7K Posts

July 8th, 2021 12:00

Jrosa1989,

 

Normally it runs in the background and it doesn't need the software to be open. Would you confirm if you  are running MDSM on a PC that is on the network, as well as what the current firmware version that you're running on the MD3800i?

Lastly, have you configured snmp traps on the systems, as that is how the emails are triggred to be sent.

 

Let me know.

 

 

3 Posts

July 8th, 2021 12:00

Chris Hawk,

yes, we have snmp working in our community for "solarwinds orion" reports us if the powervault goes down.

it is mandatory to have an machine on our network with the software MDSM installed to get the daily reports from powervaults?

our md3800i are running with the following versions:

Management software version: 11.25.0G06.0026

RAID Controller Module Firmware Version 08.25.08.60

thank you for your reply

 

3 Posts

July 9th, 2021 02:00

Chris

We will deploy an machine to install the MDSM and make sure the SMmonitor service is running to start receive the email alerts events

ty for your help.

 

 

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