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March 12th, 2025 13:29
Sync error when adding new PowerStore 500T to an existing cluster
Hello team, any idea about this alert? running system is at 4.0.1.0 and new appliance at 4.0.0.1.
Is this KB applicable or better if I check with the support?
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DELL-Josh Cr
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March 13th, 2025 12:42
I believe you have to run it before you can get Powerstore manager to allow you to upgrade. But you could try.
a. In PowerStore Manager, go to Settings > Upgrades.
b. Under Software Packages, select More Actions > Upload Package.
Ayman_Hassan
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March 12th, 2025 13:56
is this process of deploying the new appliance as a standalone appliance, then do the ICW, then upgrade OS, then reinitialize system applied on any new appliance addition? sure the OS version of the new appliance and the running one is different, so same error will occur. Any way to check the OS version of the new appliance without doing the ICW, so we avoid going through this long process?
DELL-Josh Cr
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March 12th, 2025 19:36
Hi,
Thanks for your question.
Yes, that is the process. Can you upgrade both the existing cluster and the new appliance to the latest version so that they match?
Let us know if you have any additional questions.
Ayman_Hassan
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March 13th, 2025 09:29
@DELL-Josh Cr so, no way to check the OS version of the new appliance without doing the ICW, so we avoid going through this long process?
Ayman_Hassan
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March 13th, 2025 12:53
@DELL-Josh Cr Thanks a lot. we can close this post