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6034
June 1st, 2017 05:00
where is can be find PowerPath error log or event info
When i try to use EMC grab tools to collection host information,so where is can be find PowerPath error log or event info?
1 who can tell me what's the best practice for troubleshooting or troubleshooting procedure
No Events found!
Sam Claret
86 Posts
0
June 3rd, 2017 01:00
Logs for investigating issues after installation. i.e. Day to day operation are stored in the Microsoft Windows system event log.
Additional troubleshooting links
PowerPath for Windows - path dead
http://support.emc.com/kb/468327
PowerPath for Windows best practices
http://support.emc.com/kb/303987
dstratton
33 Posts
0
June 1st, 2017 06:00
Logs to be Collected to troubleshoot PowerPath Installation issues:-
Please go to %ProgramData%\EMC\PowerPath\logs and collect the logs : Please zip all the logs (Bootstrapper, ppinstall, vcredist and msi logs) and upload them to the SR. The location is usually c:\ProgramData\EMC\PowerPath\logs
Note: the folder name is c:\ProgramData and not program files.
You would have to type this manually in the My Computer address bar.
otherwise will be the system event logs and application event logs, collected normally in an emc host grab.
for troubleshooting refer to
https://support.emc.com/kb/461633
and
https://support.emc.com/kb/442190