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October 4th, 2023 05:53
Poweredge R430, unable to detect SSD drives
My Poweredge server does not detect the two 200GB SSDs. They are Dell Enterprise certified SSDs.
I am getting the following error:
IDRAC Settings
CBL0009: Backplane 1 connector A0 is not connected.
CBL0009: Backplane 1 connector B0 is not connected.
UEFI016: One or more boot drivers reported issue(s).
Check the Driver Health Menu in Boot Manager for details.
Controller: VenHw (C153B6BD-EBFC-B110-662867ABCDEF)
CBL0009: Backplane 1 connector A0 is not connected.
CBL0009: Backplane 1 connector B0 is not connected.
In the BIOS I have the drives set to RAID
I have replaced the Backplane and the Backplane cable.
When I ran diagnostics the SSDs are not detected.
I am unable to use CTRL-R, I read somewhere I needed to initialize the drives.
grimm1369
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October 5th, 2023 06:47
I double checked the cables. Is there more than one backplane? This is what my server looks like.
DELL-Marco B
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October 4th, 2023 13:01
Hello,
which PERC model is installed? And which hard drives? (Dell part number).
If you remove the hard drives you can enter in CTRL R?
Thanks
grimm1369
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October 4th, 2023 16:10
The Service Tag is I can provide the Hard drive info later today.
(edited)
grimm1369
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October 4th, 2023 16:13
I have attached a screen shot of the error
grimm1369
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October 5th, 2023 00:06
Im attaching the hard drive information per request.
(edited)
grimm1369
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October 5th, 2023 00:21
Has a H730 PERC controller.
grimm1369
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October 6th, 2023 02:02
I removed the hdds and restarted the server. It still displayed the error. I also noticed I do not have a hardware PERC installed. Just the S130 which does software RAID. Could not having a PERC Card be the issue? Is there a way to directly connect the two HDDs and skip the backplane?
grimm1369
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October 7th, 2023 21:04
I can if you tell me how to do a swap test.
grimm1369
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October 15th, 2023 01:28
I was able to resolve the issue. The Server did not have a RAID card. I bought a PERC 730 Mini; It arrived last night, installed and it works perfectly.