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1094
May 9th, 2025 01:05
PowerEdge R7615 unable to boot due to UEFI0459
Getting the following error messages when booting up PowerEdge R7615.
UEFI0459: The UEFI driver for the Broadcom MPI3 Boot Service Driver in an undefined location is indicating the status as Failed.
Restart the system. When the system is restarting, press the function (F11) key
to view the Boot Manager. On the Boot Manager page, select the Driver Health
Menu option.
One or more boot drivers require configuration changes.Press any key to load the driver health manager for configurations.
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Tried configuring this and saw some of the disk has a foreign config so we attempted to clear them since this is a new appliance but the controller is in safe mode and in critical status so clearing the foreign config failed.
<Picture removed due to user's private information>
BIOS 1.11.2
CPLD 1.6.6
iDRAC & LC 7.20.10.50
any idea how to fix this?
Many thanks in advance
DELL-Joey C
Moderator
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4.1K Posts
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May 9th, 2025 06:59
Hi,
Try removing the H965i and reinstall the card. If the issue persist, you might need to log a case for a hardware replacement. If you did manage to resolve the issue, do share the information for the public.
PS: I've deleted one of the picture which contains your server's private information.
Ref: https://www.dell.com/support/manuals/en-tc/oth-r7615/per7615_ism_pub/perc-module?guid=guid-ee02d97a-4304-4a82-a956-7b5f7c6f34f9&lang=en-us
cpaquin
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1 Message
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November 22nd, 2025 19:41
I have experienced this issue with the PERC H755 Front (Embedded), on Dell R7650s. Was performing firmware upgrades on three systems, all three returned the same error and no longer see the raid controller or any disks. Obiviously I cannot remove the cards as they are embedded, and obviously not a hard a hardware failure as it occurred on 3 systems after firmware upgrades, all within 2 days of each other.
DELL-Young E
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5.3K Posts
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November 23rd, 2025 23:50
Hello cpaquin!
We don’t have a model called R7650. You could double check that for us or send your service tag by DM Direct Messaging | DELL Technologies
For other models you can refer to “ Removing the rear mounting front PERC module”
Dell PowerEdge R760 Installation and Service Manual | Dell Bosnia and Herzegovina
Dell PowerEdge R750 Installation and Service Manual | Dell South Africa
Let us know if it helps.
Respectfully,