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September 25th, 2025 14:35
SupportAssist Proxy URLs
I am trying to use a proxy server to enable the use of SupportAssist but I am unsure of the URLs needed to be whitelisted.
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1 Rookie
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September 25th, 2025 14:35
I am trying to use a proxy server to enable the use of SupportAssist but I am unsure of the URLs needed to be whitelisted.
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DELL-Charles R
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September 25th, 2025 19:47
Hello
The local system (the server on which SupportAssist is installed) must be able to connect to the following destinations:
Reference:
https://www.dell.com/support/manuals/en-us/dell-supportassist-servers-v1.2/dsasug/minimum-requirements-for-installing-and-using-supportassist?guid=guid-4192c9a2-de6d-4d44-97a4-3d53972f013d
Sneakocean401
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October 3rd, 2025 15:08
I also found the following: SupportAssist for Home PCs User’s Guide
Endpoints—the PC must be able to connect to the following destinations:
○ https://saservices.dell.com
○ https://apidp.dell.com
○ https://apigtwb2cnp.us.dell.com
○ https://cs-is.dell.com
○ https://www.dell.com
○ https://dl.dell.com
○ http://content.dellsupportcenter.com