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January 11th, 2026 12:58
OptiPlex 7070 Micro - not picking up input or recognising Jack Mic.
I'm using an old Bose QC15, plugged into front jack. Getting sound into headset, but mic not picking anything up.
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1 Rookie
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47 Posts
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January 11th, 2026 12:58
I'm using an old Bose QC15, plugged into front jack. Getting sound into headset, but mic not picking anything up.
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Chino de Oro
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8.2K Posts
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January 13th, 2026 10:14
You may want to reinstall the audio driver. When plug in a headphone or headset, there should be a popup asking you to select the audio device that just plugged in, and selecting the device size. That should allow the microphone to function properly.
Deeks1
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January 11th, 2026 13:00
Hi, the above is not being recognised
Deeks1
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January 13th, 2026 03:33
Hi, I managed to get my computer to recognise the mic part of my Bose Headset, but volume in the test mode is very low ?

Deeks1
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January 13th, 2026 11:37
@Chino de Oro Thanks again :)
DenKis
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January 20th, 2026 07:32
@Chino de Oro I have a 3630 does not recognice any input in front jack receptacle drivers updated at Dell output works. have delated, updated,restored drivers I have ordered a USB earplug/mic combo as solution