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14811
November 9th, 2015 15:00
Getting a live person that can help
I have been transferred around to 4 different people trying to get support to fix my laptop. It has been 45 minutes. This is un-acceptable. Dell needs to get better at this. Anyone go t the direct line to a live person that can actually help you!!!!!!
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sugarbear18
2.3K Posts
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November 9th, 2015 19:00
Hi The Hop,
Many people use the chat feature instead of the phones. If you would like to, you can post your problem in the Laptop forum for help.
http://en.community.dell.com/support-forums/laptop/f/3518