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September 14th, 2015 22:00

12 month no interest thing

Just got my financing in the mail and i see about 4-500 in interest charges on it.  I didnt get my laptop yet.  It says in production.  This contract seems like a scam.  It says interest is charged after the first payment is made.

How can I get out of this.  Never buying dell again.

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September 15th, 2015 04:00

Just got my financing in the mail and i see about 4-500 in interest charges on it.  I didnt get my laptop yet.  It says in production.  This contract seems like a scam.  It says interest is charged after the first payment is made.

How can I get out of this.  Never buying dell again.

Hi Fallingtitan,

Thanks for posting.

I apologize for the confusion with your Dell Financial Services account.  You can speak to them directly by contacting their Customer Service Department, and they'll be happy to explain the terms of the financing for you.  Seems interesting that the finance charges are almost as much as the computer, I'm sure there is some just a misunderstanding there.  So, give them a call, and they'll explain it for you.

Regards,
Robert

 

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