Limited wi-fi connectivity drop

ZulStrait,

Can you run Finding System Information REMOVE YOUR PRODUCT ID and REGISTERED OWNER and post the information back here.

Go to Drivers & Downloads enter your service tag number, then select your operating system. Under Network, download and install the latest drivers.

Try these tweaks....

Start, control panel, device manager. Click on Network and then right click on your wireless adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.

Go to the power options, and changed the Wireless Adapter Setting, from Maximum Power Setting to Maximum Performance.

�

�

Rick

Here you go:

System information:

Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Windows\system32>systeminfo

Host Name:                
OS Name:                   Microsoft Windows 8
OS Version:                6.2.9200 N/A Build 9200
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:      
Registered Organization:
Product ID:               
Original Install Date:     7/30/2013, 7:06:51 PM
System Boot Time:          8/24/2013, 9:02:28 PM
System Manufacturer:       Dell Inc.
System Model:              Inspiron 3421
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 58 Stepping 9 GenuineInt
el ~800 Mhz
BIOS Version:              Dell Inc. A05, 5/18/2013
Windows Directory:         C:\Windows
System Directory:          C:\Windows\system32
Boot Device:               \Device\HarddiskVolume1
System Locale:             en-us;English (United States)
Input Locale:              en-us;English (United States)
Time Zone:                 (UTC+08:00) Kuala Lumpur, Singapore
Total Physical Memory:     3,961 MB
Available Physical Memory: 1,836 MB
Virtual Memory: Max Size:  5,625 MB
Virtual Memory: Available: 3,263 MB
Virtual Memory: In Use:    2,362 MB
Page File Location(s):     C:\pagefile.sys
Domain:                    WORKGROUP
Logon Server:              \\ZULLAPPY
Hotfix(s):                 111 Hotfix(s) Installed.
                           [01]: KB2712101_Microsoft-Windows-CameraCodec-Package

                           [02]: KB2727528
                           [03]: KB2729462
                           [04]: KB2736693
                           [05]: KB2737084
                           [06]: KB2739987
                           [07]: KB2740443
                           [08]: KB2740446
                           [09]: KB2740448
                           [10]: KB2742614
                           [11]: KB2742616
                           [12]: KB2750149
                           [13]: KB2753842
                           [14]: KB2755855
                           [15]: KB2756472
                           [16]: KB2756872
                           [17]: KB2756923
                           [18]: KB2757638
                           [19]: KB2758246
                           [20]: KB2761094
                           [21]: KB2761967
                           [22]: KB2764870
                           [23]: KB2768703
                           [24]: KB2769034
                           [25]: KB2769165
                           [26]: KB2769166
                           [27]: KB2769299
                           [28]: KB2770660
                           [29]: KB2770917
                           [30]: KB2771431
                           [31]: KB2771744
                           [32]: KB2771821
                           [33]: KB2777166
                           [34]: KB2777294
                           [35]: KB2778171
                           [36]: KB2779768
                           [37]: KB2780342
                           [38]: KB2780523
                           [39]: KB2781197
                           [40]: KB2782419
                           [41]: KB2783251
                           [42]: KB2784160
                           [43]: KB2785094
                           [44]: KB2785220
                           [45]: KB2788350
                           [46]: KB2789649
                           [47]: KB2789650
                           [48]: KB2790655
                           [49]: KB2790920
                           [50]: KB2792009
                           [51]: KB2795944
                           [52]: KB2798162
                           [53]: KB2800033
                           [54]: KB2800088
                           [55]: KB2803676
                           [56]: KB2803821
                           [57]: KB2804583
                           [58]: KB2804584
                           [59]: KB2805222
                           [60]: KB2805227
                           [61]: KB2805966
                           [62]: KB2807986
                           [63]: KB2808679
                           [64]: KB2811660
                           [65]: KB2812829
                           [66]: KB2813430
                           [67]: KB2815769
                           [68]: KB2818604
                           [69]: KB2820197
                           [70]: KB2820330
                           [71]: KB2821895
                           [72]: KB2822241
                           [73]: KB2823233
                           [74]: KB2829254
                           [75]: KB2829361
                           [76]: KB2829530
                           [77]: KB2830290
                           [78]: KB2832418
                           [79]: KB2833958
                           [80]: KB2833959
                           [81]: KB2835361
                           [82]: KB2835364
                           [83]: KB2836946
                           [84]: KB2836947
                           [85]: KB2836988
                           [86]: KB2837385
                           [87]: KB2839894
                           [88]: KB2840632
                           [89]: KB2840633
                           [90]: KB2844289
                           [91]: KB2845187
                           [92]: KB2845533
                           [93]: KB2845690
                           [94]: KB2846071
                           [95]: KB2849470
                           [96]: KB2850674
                           [97]: KB2850851
                           [98]: KB2851234
                           [99]: KB2853915
                           [100]: KB2855336
                           [101]: KB2856373
                           [102]: KB2856758
                           [103]: KB2857645
                           [104]: KB2859541
                           [105]: KB2862073
                           [106]: KB2862768
                           [107]: KB2862772
                           [108]: KB2862966
                           [109]: KB2863058
                           [110]: KB2864629
                           [111]: KB2868623
Network Card(s):           2 NIC(s) Installed.
                           [01]: Dell Wireless 1704 802.11b/g/n (2.4GHz)
                                 Connection Name: Wi-Fi
                                 DHCP Enabled:    Yes
                                 DHCP Server:     192.168.1.254
                                 IP address(es)
                                 [01]: 192.168.1.51
                                 [02]: fe80::80b0:2bb2:d260:9ff8
                           [02]: Realtek PCIe FE Family Controller
                                 Connection Name: Ethernet
                                 Status:          Media disconnected
Hyper-V Requirements:      VM Monitor Mode Extensions: Yes
                           Virtualization Enabled In Firmware: Yes
                           Second Level Address Translation: Yes
                           Data Execution Prevention Available: Yes

C:\Windows\system32>

ZulStrait,

I use these Recommended Wireless Router Settings I use channel 11. I would make a new SSID to make connecting easier.

Go to Drivers & Downloads enter your service tag number, then select your operating system. Under Network, download and install the latest drivers.

Try these tweaks....

Start, control panel, device manager. Click on Network and then right click on your wireless adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.

Go to the power options, and changed the Wireless Adapter Setting, from Maximum Power Setting to Maximum Performance.

�

�

Rick

I also have a Dell Inspiron laptop with the exact same problems. Dell support claims it's likely a problem with the service provider, but we have other computers and devices which work fine. With my Dell being less than a year old, it's already been in repair 3 times! First was a problem with the audio speakers, then the monitor went up, then the hard drive crashed - resulting in the loss of all files - my work files, our cherished family photos, everything. The problem with Wi-Fi has been constant. I've ran diagnostics and updates all the drivers, but to no avail. This purchase has been the most regretful. 

TDamien,

Sorry to hear about your files being lost. There are ways to get files off a failing or failed hard drive.

Can you please tell me the virus program and firewall you're using?

Can you also run Network Interface and post the information back here.

Rick

TDamien,

Change the channel in your router to channel 11. If you still have connection problems, make a new SSID and try using the Recommended Wireless Router Settings I use channel 11.

On your computer...

Go to Drivers & Downloads enter your service tag number, then select your operating system. Under Network, download and install the latest drivers.

Try these tweaks....

Start, control panel, device manager. Click on Network and then right click on your network adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.

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Click on advanced, look for Antenna Diversity. Change Antenna Diversity from Auto to Aux.

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Click on Advanced, bandwidth capability, change to 20/40mhz

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Go to the power options, and changed the Wireless Adapter Setting, from Maximum Power Setting to Maximum Performance.

�

�

Rick

TDamien,

I forgot to mention. After you try these settings, if you still have problems, I would try uninstalling AVG using the AVG Removal Tool then restart your computer.

See if you can connect with no problems.

Rick

During upgrade process, Microsoft Updates the Network Adapter drives that have caused the problem for many. Therefore, you are advised to Revert Network Adapter Drivers to manufacturer release... To do this, check this article and jump to Revert Network Adapter Drivers

actually  i did all this steps but i still have the same problem .. could you tell me wat i can do further more.. thanks in advance:emotion-1:

Try this

Go To

Control Panel>>System>>Device Manager>> Network Adapters>>Belkin Wireless Adapter>>Properties>>Power Management Tab>> Uncheck the box that says "Allow the computer to turn off this device to save power" that should work! I had teh same problem.