Dell wireless 1397 WLAN mini card will not enable

schomicz,

I'm guessing the Zone Alarm is blocking your connection. I have seen this before. If you can disable or uninstall Zone Alarm, I would then see if your connection comes back.

Start, control panel, network and sharing center, click on your connection, properties.

Look for TCP/IPv4 and TCP/IPv6 and click on properties for each. Have your settings match mine.

Try these tweaks....

Start, control panel, device manager. Click on Network and then right click on your network adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.

Click on advanced. Look for antenna diversity Change it from Auto to Aux.

Go to the power options, and changed the Wireless Adapter Setting, from Maximum Power Setting to Maximum Performance.

Rick

schomicz,

Places to look to see if your Connection is enabled

Can you run Finding System Information REMOVE YOUR PRODUCT ID and REGISTERED OWNER, if using XP, run an ipconfig /all log and post it back here.

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What virus program and firewall are you using?

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�

Rick

I did all of that. Still no luck. When I go to network connections and right click on the wireless network connection and click enable, a pop up box appears that says enabling, then it say enabled and goes away. However, the actual wireless network connection never says enabled. This all happens with Zone Alarm on or off.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>systeminfo

Host Name: AUNTIE
OS Name: Microsoft Windows 7 Home Premium
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: 
Registered Organization: Microsoft
Product ID: 
Original Install Date: 8/10/2010, 10:19:47 PM
System Boot Time: 11/19/2013, 5:05:12 PM
System Manufacturer: Dell Inc.
System Model: Inspiron 1545
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 23 Stepping 10 GenuineIn
tel ~2200 Mhz
BIOS Version: Dell Inc. A11, 8/27/2009
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume2
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC-06:00) Central Time (US & Canada)
Total Physical Memory: 3,032 MB
Available Physical Memory: 1,021 MB
Virtual Memory: Max Size: 6,063 MB
Virtual Memory: Available: 3,333 MB
Virtual Memory: In Use: 2,730 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\AUNTIE
Hotfix(s): 243 Hotfix(s) Installed.
[01]: KB2849697
[02]: KB2849696
[03]: KB2841134
[04]: KB2670838
[05]: KB2830477
[06]: KB2592687
[07]: KB971033
[08]: KB2305420
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Network Card(s): 2 NIC(s) Installed.
[01]: Marvell Yukon 88E8040 PCI-E Fast Ethernet Contr
oller
Connection Name: Local Area Connection
DHCP Enabled: Yes
DHCP Server: 10.0.0.1
IP address(es)
[01]: 10.0.0.6
[02]: fe80::6dd0:796b:b0fe:a1ea
[02]: Dell Wireless 1397 WLAN Mini-Card
Connection Name: Wireless Network Connection
DHCP Enabled: Yes
DHCP Server: N/A
IP address(es)

C:\Windows\system32>

Im using ZoneAlarm

Resetting the winsock catalog didnt do it. I uninstalled zone alarm and problem solved! After I was able to reconnect wirelessly I re-installed zone alarm and everything is working great! Thanks for all your help Rick!

schomicz,

Glad you got it working! :emotion-21: Thanks for posting back,

Take care,

Rick