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13667
August 7th, 2013 04:00
Dell Inspiron N5110 Wireless Problem
I've been using my laptop for a year with Windows 7. And today I encountered a wireless problem. I can't connect the common wireless network which has no problem, I use this network via my mobile phone . Also, I can't see the other wifi networks around my home. I updated all of my wifi drivers, I checked the wifi button (fn f2) several times; but, haven't solved problem yet. Thank you.
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Dell-Rajesh R
4 Operator
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3.3K Posts
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August 12th, 2013 08:00
Hi assasinan,
I recommend to backup data from the computer and reinstall the Operating system on the computer.
Kindly private message me the service tag of the computer so that I can take this case forward. To private message the service tag click my User name and click Start conversation.
Awaiting your response!
Dell-Rajesh R
4 Operator
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3.3K Posts
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August 7th, 2013 04:00
Hi assasinan,
Check if the Wireless connects to a network and works in Safemode with networking. Restart the computer and tap F8 at Dell logo. Select Safemode with networking.
Also, refer the following link which has steps to isolate the issue:
http://dell.to/1cINgUT
http://dell.to/13jtaJZ
Awaiting your response!
assasinan
3 Posts
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August 7th, 2013 05:00
On my laptop's BIOS, there's no indicator shows the status of the WLAN device. So, I don't know whether the problem is about hardware or not. As I said, I double checked wifi button, restarted modem several times, removed and re-installed drivers (automatically and manually) too. I couldn't resolve the problem.
Dell-Rajesh R
4 Operator
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3.3K Posts
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August 8th, 2013 10:00
Hi assasinan,
Did you check if the wireless internet works in Safe mode with networking?
Refer the following link for more troubleshooting:
http://dell.to/105mWOZ
If the issue persists, we need to replace the card.
Keep me posted.
assasinan
3 Posts
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August 8th, 2013 13:00
Unfortunately, it doesn't work even in safe mode with networking. Additionally, I double scanned my HDD against malwares and couldn't find anything.