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130439
February 15th, 2016 11:00
Broadcom 1704 wireless connection issues after upgrade to windows 10
Experiencing intermittent wireless connectivity issues after upgrade to windows 10; Have an Inspiron 5748 with Broadcom 1704 adapter. Driver is up-to-date: 7.35.295.0. Diagnostics show no problem with device. Will usually successfully connect to network, but the connection will get dropped intermittently. Using troubleshooting to fix does result in restoring connectivity, but it will subsequently drop again intermittently. Never experienced any issues prior to windows 10 upgrade.
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DELL-Jesse L
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February 16th, 2016 05:00
steveshuff,
Below are some settings to change on your wireless adapter for better performance.
Turn Off and Then Turn on All the Devices on the Network
(If the Modem does not establish an Internet connection successfully, unplug the Modem. Wait for at least 5 minutes, then plug in the Modem.)
Fix Wireless Network Connections
Turn Off Airplane Mode
For Dell Wireless adapters:
For me to better assist in troubleshooting, please click my DELL-Jesse L and send me a Private Message with the Dell Service Tag number and your Dell Order number.
steveshuff
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February 23rd, 2016 16:00
Turning off and turning on all devices did not resolve the problem. But uninstalling the network adapter driver and restarting windows to install a new driver (an older version, probably the version that was installed with Windows 8.1 when I purchased the Inspiron) does seem to have solved the problem. Haven't lost a connection for over 48 hours--previously I couldn't maintain a connection for much more than an hour. So I consider the problem resolved. Thanks.
Philip_Yip
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16.1K Posts
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February 24th, 2016 14:00
Dell released a new Windows 10 driver fairly recently for the Dell Wireless 1704 card.
WiFi:
http://downloads.dell.com/FOLDER03503644M/1/Network_Driver_XT97T_WN32_7.35.333.0_A04.EXE
BT:
http://downloads.dell.com/FOLDER03173309M/1/5348_Network_Application_5PV4R_WN32_12.0.1.690_A00.EXE
Some people have reported it to work better than the previous driver.