3 Posts
0
536
November 8th, 2022 04:00
Dell n3024
I don't know if someone could help on this but today after I powered up my n3024 switch it did light up all its LEDs but then stayed the same and the switch won't function. It looks like not getting through startup just lit up like an Xmas tree.
Removed both PSU, card and cabling and restarted it several times, press reset but no luck only the green lights.
Any advice?
Peter
No Events found!
DiegoLopez
4 Operator
•
2.7K Posts
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November 9th, 2022 08:00
Hello @UsageUk,
It seems a hardware error to me. I saw this similar error on the past and the solution was a hardware replacement.
Please, consider contacting Dell phone support and send them the logs so they can check it.
Regards.
DELL-Chris H
Moderator
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9.5K Posts
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November 8th, 2022 10:00
UsageUk,
Are you able to connect via a HyperTerminal connection, in order to reset the switch. as outlined here.?
Let me know.
UsageUk
3 Posts
0
November 9th, 2022 04:00
Thank you for your answer and here is what I found on serial connection bootup without adding the full log but just the end:
"
DRAM: 1 GiB
WARNING: Caches not enabled
NAND: Micron MT29F2G08ABAEA, 128 KiB blocks, 2 KiB pages, 16B OOB, 8-bit
NAND: chipsize 256 MiB
In: serial
Out: serial
Err: serial
arm_clk=1000MHz, axi_clk=499MHz, apb_clk=124MHz, arm_periph_clk=500MHz
Net: Registering eth
Broadcom BCM IPROC Ethernet driver 0.1
Using GMAC0 (0x18022000)
et0: ethHw_chipAttach: Chip ID: 0xdc14; phyaddr: 0x1
serdes_reset_core pbyaddr(0x1) id2(0xf)
bcmiproc_eth-0
boot in 3 s
Creating 1 MTD partitions on "nand0":
0x000000200000-0x00000f000000 : "mtd=4"
UBIFS error (pid 0): ubifs_check_node: bad CRC: calculated 0xf0288326, read 0x3b36549a
UBIFS error (pid 0): ubifs_check_node: bad node at LEB 1:124928
UBIFS error (pid 0): ubifs_scanned_corruption: corrupted data at LEB 1:124928
UBIFS error (pid 0): ubifs_scan: LEB 1 scanning failed
UBIFS error (pid 0): ubifs_recover_master_node: failed to recover master node
UBIFS error (pid 0): ubifs_mount: Error reading superblock on volume 'ubi:fs' errno=-22!
ubifsmount - mount UBIFS volume
Usage:
ubifsmount
- mount 'volume-name' volume
UBIFS not mounted, use ubifs mount to mount volume first!
ubifsload - load file from an UBIFS filesystem
Usage:
ubifsload [bytes]
- load file 'filename' to address 'addr'
Wrong Image Format for bootm command
ERROR: can't get kernel image!
Saving Environment to NAND...
Erasing Nand...
Erasing at 0x160000 -- 100% complete.
Writing to Nand... done
UBIFS not mounted, use ubifs mount to mount volume first!
ubifsload - load file from an UBIFS filesystem
Usage:
ubifsload [bytes]
- load file 'filename' to address 'addr'
Wrong Image Format for bootm command
ERROR: can't get kernel image!
u-boot>
"
The boot is failing.
UsageUk
3 Posts
0
November 14th, 2022 13:00
Connected Support and they are sending a replacement unit due to hardware failure.