This post is more than 5 years old
1 Rookie
•
10 Posts
0
2810
November 19th, 2014 02:00
Win 2008 Cluster issues (The base volume for the path [g:\usr\sap\egp\ascs01\exe] is unavailable or offline. Please ensure all volumes are online for backup operations)
A - Physical node
B- physical node
C - Virtual node
D - Virtual node
arch: Windows Server 2008 R2;
kernel arch: AMD_X8664;
CPU type: AMD_X8664;
machine type: server;
OS: Windows Server 2008 R2 6.1;
NetWorker version: 8.1.1.6.Build.321;
client OS type: Windows NT Server on Intel;
CPUs: 24;
it is with NMM 3.0.SP!
This is active-active cluster.
So both nodes one resource will be running.
For resources also C (virtual node) will take care of sql server and D(Virtual node) will take care of the SAP application.
===========================
When we run the backup with saveset ALL for the physical node A: the backup failed as below for all the drives on physical node A,
* A:DISASTER_RECOVERY:\ 88224:save: The base volume for the path is unavailable or offline. Please ensure all volumes are online for backup operations.
* A:DISASTER_RECOVERY:\ 88222:save: Could not add for backup.
* amdn1890.d30.intra:DISASTER_RECOVERY:\ WINDOWS ROLES AND FEATURES: ERROR: VSS failed to add components in pre save, writer=System Writer: The system cannot find the file specified. (Win32 error 0x80070002)
*A:DISASTER_RECOVERY:\ 98193:save: Unable to save the SYSTEM STATE save sets: cannot add all the system state writers to the snapshot.
* A:DISASTER_RECOVERY:\
* A:DISASTER_RECOVERY:\ 86024:save: Error occured while saving disaster recovery save sets.
* : Failed with error(s)
* A:W:\ 88224:save: The base volume for the path is unavailable or offline. Please ensure all volumes are online for backup operations.
*A:W:\ 88222:save: Could not add for backup.
* A:W:\ WINDOWS ROLES AND FEATURES: ERROR: VSS failed to add components in pre save, writer=System Writer: The system cannot find the file specified. (Win32 error 0x80070002)
* A:W:\ 98193:save: Unable to save the SYSTEM STATE save sets: cannot add all the system state writers to the snapshot.
* A:W:\
* A:W:\ 94693:save: The backup of save set 'W:\' failed.
* : Failed with error(s)
========================
The backup fails with only version 8.1.1.6 , earlier to this we used 7.6 and it was working fine.
Backups are successful after excluding the same in Registry files, we would like to know is this something related to networker or Microsoft.
Who should sort this out.
Please reach me on kishore223@gmail.com...for any clarifications.
0 events found


crazyrov
4 Operator
•
1.3K Posts
0
November 19th, 2014 03:00
Hi Kishore,
This is because in your registry the service g:\usr\sap\egp\ascs01\exe\sapstartsrv.exe is registered as a service. When the disaster restore backup runs or when a VSS SYSTEM SERVICES backups runs it collects the list of binaries registered as services and tries to back it up, since the physical node is not currently hosting the cluster disk that contains that binary the backup of these saveset fails. This happens only for SAP as far as I am aware and for us it used to happen both on 7.6 and 8.1.1 also. The KB article 980794 on the Microsoft support site has more insight on it.
This is common issues across all backup technology including "Microsoft-Windows-Backup" which would mean it is a MS issue.
kishore12
1 Rookie
•
10 Posts
0
November 19th, 2014 03:00
Hi Crazyrov,
Many thanks for your reply and it is really help full.
crazyrov
4 Operator
•
1.3K Posts
0
November 19th, 2014 04:00
please close the thread as answered. Thanks.