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32 Posts

5570

August 9th, 2016 08:00

Why are reverse lookup DNS Pointer(PTR) records needed?

Why are reverse lookup DNS Pointer (PTR) records need for networker backups?

Is this something that can be changed in our networker environment so that they are not needed?

Thanks

2 Intern

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147 Posts

September 21st, 2016 06:00

A NetWorker host must consistently and reliably connect to, and resolve, each destination NetWorker host by fully qualified domain name (FQDN), shortname, and IP address. The NetWorker software requires consistent and predictable forward and reverse name resolution to work correctly. NetWorker performs name resolution checks during the following operations:

• NetWorker daemon startup.

• Client and Device resource configuration.

• Backup, recovery, and device operations.

• NetWorker relies on the operating system to perform the following tasks:

• Handle name resolution requests.

• Resolve hostnames to IP addresses (forward name resolution lookups).

• Resolve IP addresses to hostnames (reverse name resolution lookups)

4 Operator

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1.3K Posts

August 9th, 2016 23:00

NetWorker works mainly on hostname's. In case it is not able to resolve a IP to its respective hostname else the backup for the respective host will fail.

incase you don't have a DNS, you could always use the hosts file for name resolution. NetWorker does nto mind if its your OS is looking up the DNR entry or the hosts file entry as far as there is hostname to IP and IP to hostname resolution.

HTH.

32 Posts

August 10th, 2016 06:00

I may have not made my question clear sometimes I don't.

The situation...

I can successfully ping the hostname of the client from the networker server.

nslookup on the client hostname is successful from the networker server.

(reverse) nslookup on the IP address of the client from the networker server fails.

I did try adding the hostname to the hosts file and that did not fix the issue.

Without the PTR pointer the client backup fails with "Hostname resolution failed"

When I add the PTR record for the client backup is successful.

So my question is why does networker need reverse lookup PTR record needed and \ or what does networker use the PTR pointer record for for?

Is there a change I can make so that the PTR pointer is not needed for successful backup?

Thanks

2 Intern

 • 

14.3K Posts

September 21st, 2016 03:00

Yes, you can change - DNS :-D  It is simple security mechanism to prevent certain types of spoofing and keep away wanna be hackers to access data which is supposed to be protected.

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