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1486
May 26th, 2015 03:00
VM Backup is failing.
VM Backup is failing .Not able to launch the Vsphere console for one VBA it is showing the error:
The most recent request has been rejected by the server.
The most common cause for this error is that the times on the EBR appliance and your SSO server are not in sync.
What is the necessary steps need to take please let me know??
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Deb_PS
156 Posts
1
May 26th, 2015 06:00
In such environments, if the times differ on the two ESX servers, and the vCenter server is
not set up to synchronize with the ESX server it runs on, then the following errors appear in
the vSphere Web Client interface:
The most recent request has been rejected by the server.
The most common cause for this error is that the times on the EMC
Backup and Recovery appliance and your SSO server are not in sync
To fix this issue:
1. Verify that the times match on all the ESX servers in your environment. You can
configure the time settings in the vCenter UI. EMC recommends that you configure the
time settings to use NTP.
2. On your vCenter system, ensure that it is configured to synchronize its time with the
ESX server it is running on by running the following:
vmware-toolbox-cmd timesync enable
3. Verify that the time on your EMC Backup and Recovery appliance and your vCenter
server are the same by running the date command on each.
Note: Allow a couple of minutes after making the changes for times to merge.
4. Log in to the vSphere Web Client. If the time synchronization message does not appear
when you launch the EMC Backup and Recovery plug-in user interface, the times have
been synchronized successfully
Thanks..
Deb
Please Like my Post if you liked it, Please Mark it as Helpful if it helped you, and mark it as Correct Answer if it resolved your query
Deb_PS
156 Posts
0
May 26th, 2015 05:00
In such environments, if the times differ on the two ESX servers, and the vCenter server is
not set up to synchronize with the ESX server it runs on, then the following errors appear in
the vSphere Web Client interface:
The most recent request has been rejected by the server.
The most common cause for this error is that the times on the EMC
Backup and Recovery appliance and your SSO server are not in sync
To fix this issue:
1. Verify that the times match on all the ESX servers in your environment. You can
configure the time settings in the vCenter UI. EMC recommends that you configure the
time settings to use NTP.
2. On your vCenter system, ensure that it is configured to synchronize its time with the
ESX server it is running on by running the following:
vmware-toolbox-cmd timesync enable
3. Verify that the time on your EMC Backup and Recovery appliance and your vCenter
server are the same by running the date command on each.
Note: Allow a couple of minutes after making the changes for times to merge.
4. Log in to the vSphere Web Client. If the time synchronization message does not appear
when you launch the EMC Backup and Recovery plug-in user interface, the times have
been synchronized successfully
Thanks..
Deb
Please Like my Post if you liked it, Please Mark it as Helpful if it helped you, and mark it as Correct Answer if it resolved your query
Deb_PS
156 Posts
0
May 26th, 2015 05:00
Hi
Please share the below details
1. NetWorker Server Version :
2. EBR / VBA version :
3. When it was working last?
4. What change is happened so it stopped working?
Thanks..
Deb
Please Like my Post if you liked it, Please Mark it as Helpful if it helped you, and mark it as Correct Answer if it resolved your query
sokundu
1 Rookie
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47 Posts
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May 26th, 2015 06:00
Regarding your quires please find my answers below:
1. NetWorker Server Version :
Ans. 8.1.2.7
2. EBR / VBA version :
Ans.1.0.2.16
3. When it was working last?
Ans.Around 24/05/2015
4. What change is happened so it stopped working?
No change has take place from our end.Password expired for V center User ID.It is was reset two days ago after that we are able to launch Vsphere console.Now we are not able to.But we can able to log in for other VBA.